Terms & Conditions

”YouShop Par Khush-Aamdeed! Hamara Saath Aur Aapka Etimad Hi Hamari Asal Pehchan Hai.”

YouShop website ya mobile application istemaal karne se pehle in qawaneen aur sharait (Terms & Conditions) ko ghor se parh lein. Jab aap YouShop par koi order place karte hain ya account banate hain, to aap in tamam qawaneen ko tasleem karte hain. Ye sharait hamare aur aap ke darmayan ek ba-zabta mu’ahida (agreement) hain taake sab ke liye ek mahfooz aur shaffaf shopping ka mahaul baqi rahe.

1. Account Banane Aur Hifazat Ke Qawaneen

Sahi Maloomat (Accurate Information): Account banate waqt aap ko apna asli naam, chalne wala phone number, email, aur sahi pata (delivery address) darj karna zaroori hai.

Account Ki Hifazat: Aap apne account ke password aur Login details ki hifazat ke khud zimmedar hain. Agar aapko lage ke aapka account kisi aur ke paas chala gaya hai, to foran YouShop support se raabta karein.

Umar Ki Hadd: YouShop istemaal karne ke liye aapki umar kum az kum 18 saal honi chahiye, ya aap kisi baray (parent/guardian) ki sarparasti me ye platform istemaal kar rahe hon.

2. Orders Aur Product Ki Qeemat (Pricing & Orders)

”Hamari Koshish Hai Ke Aap Ko Hamesha Khalis Aur Sahi Qeemat Par Ashya Milein.”

Order Ki Takmeel (Order Confirmation): Order place karne ke baad aapko SMS ya Email ke zariye order confirmation bheji jaye gi. YouShop ko ye haq hasil hai ke kisi bhi waja se (maslan stock khatam hone ya ghalat qeemat darj hone par) order ko cancel ya hold par daal sake.

Qeemat me Tabdeeli: Products ki qeematein aur offers bina kisi pehle notification ke tabdeel ho sakti hain. Halanke, jo order aap place kar chuke hain, us par purani tay shuda qeemat hi laagu hogi.

Product Ki Tasaveer: Hum poori koshish karte hain ke product ki asli tasaveer aur rang dikhayein. Taham, aapke mobile ya screen ki brightness ke ba’as rang me halka farq aa sakta hai.

3. Payment Aur Cash on Delivery (COD)

Cash on Delivery (COD): Aap apna order ghar pohnchne par Cash ki soorat me ada kar sakte hain. Samaan lene se pehle rider ko poori raqam ada karna zaroori hai.

Online Payments: Agar aap JazzCash, EasyPaisa, ya Bank Cards ke zariye advance payment karte hain, to aapki financial details 100% encrypted aur mahfooz rehti hain.

Ghalti Se Zyada Payment: Agar kisi technical waja se aapke account se do baar raqam kat jaye, to 3 se 5 karobari dino me aapki raqam wapas refund kar di jaye gi.

4. Multi-Vendor Platform Ki Wazahat (Sellers & Marketplace)

Local Sellers Aur Artisans: YouShop ek multi-vendor marketplace hai jahan poore Pakistan se verified dukan-dar, karigar, aur chhotey tajir apni products bechte hain.

Quality Check: Hum har seller aur product ki jaanch karte hain. Taham, agar kisi seller ki taraf se galat ya ghatiya samaan bhej diya jaye, to YouShop ki Refund & Return Policy ke tehat customer ko poora protection diya jata hai.

5. Khareedaron Ke Liye Mana Karda A’amaal (Prohibited Activities)

”Pakistan Ke Is Apne Platform Ko Saaf Aur Mahfooz Rakhna Hum Sab Ki Zimmedari Hai.“

Aap se guzaresh hai ke YouShop par dharjail a’amaal se gureez karein:

Fake orders place karna ya kisi aur ki identity istemaal karna

System me kisi kism ka virus, hacking software, ya bot chalana.

Reviews ya Comments me kisi seller ya customer ke sath bad-zubani karna ya jhoote reviews dena.

Galat ya jaali documents ke sath vendor account banane ki koshish karna.

In me se kisi bhi qanoon ki khilaf-warzi par aapka account pehle warning ke bagair permanently block kiya ja sakta hai.

6. Intellectual Property (Haqooq-e-Danish)

YouShop ka logo, design, website layout, text, graphics, aur software YouShop ki milkiyat hain.

Kisi bhi shakhs ko YouShop ke content, photos, ya branding ko bina ijazat copy ya commercially istemaal karne ki ijazat nahi hai.

7. Limitations of Liability (Zimmedari Ki Hadd)

YouShop aapsi etimad aur imandari par chalta hai. Hum poori koshish karte hain ke website bina kisi rukawat ke chale, lekin kisi internet issue, server down hone, ya natural disaster ki waja se hone wale waqti ta’attul (delay) ke hum paaband nahi honge.

Delivery me hone wali kisi ma’mooli takhir (delay) jo courier company ki waja se ho, us par YouShop aapko har mumkin madad faraham karega taham kisi ghair-mutaweq’qe nuqsan ka zimmedar nahi hoga.

8. Qawaneen Me Tabdeeli (Updates to Terms)

YouShop ko ye haq حاصل hai ke wo waqt aur zaroorat ke hisab se apne rules aur policies me behtari ke liye tabdeeli kar sake.

Naye rules website par publish hote hi laagu ho jayein ge. Tamam users se guzaresh hai ke waqtatan faqtat is page ko check karte rahein.